Menu
Cart 0

F.A.Q

* Do you cut fabric per metre or continuously?

Fabrics are sold in continuous lengths.  For Example: if you order 3 metres of a fabric that is sold as: "Sold By The Metre. One Metre = 140cm  wide, X 100cm long" You Will receive ONE piece of fabric, 140cm wide by 300cm  long. NOT 3 pieces of fabric, 140cm wide X 100cm long. And so on. 

 

* Who is FurAddiction?

Our about us page can be found here;

https://furaddiction.myshopify.com/pages/about-us

 

* How wide is each fabric?

Faux Furs are approx. 140cm – 155 cm wide (salvage to salvage) Mohair Furs are approx. 140cm – 145cm wide (salvage to salvage)

 

* What payment methods do you have available?

Our preferred payment method is PayPal; we do also accept payment via direct deposit for customers living in Australia, please contact us for details.

27/04/2015 **** We now also have an Eftpos machine available for those who'd rather pay over the phone using a credit card rather than using PayPal. This service is only available for our Australian customers. If you'd like to phone through an order we can be contacted on 0428064189

 

* Do you offer bulk discounts?

We certainly do, let us know what you’re chasing and how much you need and we’ll give you an idea of price. Please sent us an email ( sales@furaddiction.com ) with your wishlist and we'll get a fully inclusive quote back to you ASAP.

 

* Where do you ship from?

We ship from Wamuran, Queensland, Australia

 

* I live overseas and don’t understand your metric sizing?

We try to the best of our ability to accommodate people working in Metric and Imperial conversions, Your best bet for converting back to a size that you understand is to use a online metric conversation page like the one listed below:

 

http://www.metric-conversions.org/length/centimeters-to-inches.htm

 

If you’re still having a bit of trouble getting your head around the metric sizing, please contact us we’re happy to help.

 

* What is the minimum cut size available for the Faux Fur & Mohair fabric you sell?

Fat 1/8 50cm x 35cm (19” X 13”)

 

* If I place an order, would you ship it right away?

If you order before 11am local time (Mon-Fri) we'll cut, pack & post your order the same day. Any order placed after 11am will be posted the very next business day.

 

* If I placed an order over the weekend, when will it be shipped?

We ship items from Monday to Friday, so if you place your order on a weekend, expect it to be shipped on the following Business day (Monday the following week if its not a public Holiday).

 

* Can you cut custom size piece pieces of fur fabric?

Yes we do, To enquire please use the green "contact us" tab on the right hand side of your screen and we’ll do you up a quote with price and availability.

 

* Do you ship internationally?

Yes we do, there's no where in the world we can't send a package to.

 

* What shipping method do you use?

We send all our orders via Australia Post (eParcel)

 

* Can I order Sample swatches? How?

Yes you can all faux fur listings have a sample option available.

 

 

Attn: All customers, recently we've been advised that some of our reply emails to you guys are going missing and not arriving in your in-boxes. If you haven't received a reply from us within 24 hours PLEASE DON’T think we're ignoring you! 99% of the time when customers don't receive a reply its because their spam / junk email filter has picked up the word "addiction" in our business name and automatically sent it to your junk folder. If you haven't received a reply within 24 hours please double check your junk / spam folder.